Shipping Policy

Thank you for shopping with us! We’re committed to delivering your order quickly and smoothly. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Shipping Time

Estimated delivery times:

• Cairo & Giza: 1–3 business days
• Other Governorates: 2–5 business days
• Delivery times may vary during holidays, sales periods, or due to courier delays.

Shipping Fees

• Shipping fees are calculated at checkout based on your location.
• We may offer free shipping promotions on selected orders or during special campaigns.

Cash on Delivery

We currently offer Cash on Delivery (COD) for eligible locations.

Please ensure someone is available to receive the order at the provided address.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed or Lost Orders

If your order is delayed beyond the estimated timeframe, please contact our support team and we’ll assist you as soon as possible.

Damaged Packages

If your order arrives damaged, please contact us within 24 hours of receiving your package with photos of the item and packaging.

Contact Us

For any shipping-related questions, please contact us through our social media pages or customer support channels.